Frequently Asked Questions About Shopping at Groove Auto

Frequently Asked Questions About Shopping at Groove Auto 

At Groove Jeep Chrysler Dodge RAM, we want to make it as easy as possible for you to find your next vehicle. We put an emphasis on open dialogue and clear communication. If you ever have any inquiries about our dealership, inventory, service center, or financing options, please reach out to us directly. In the meantime, here are some commonly asked questions.

Inventory

Q: Is there a particularly good time to test drive a vehicle?

A: It depends on what’s convenient for you. With that said, weekdays tend to be a little less busy than weekends, so you might want to come out Monday through Friday if you’d like to avoid the crowds.

Q: Do you offer Certified Pre-Owned Vehicles?

A: The vehicles in our Groove Auto Certified inventory are all under 8 years old and have fewer than 80,000 miles. They have been rigorously tested and proven to be in top condition. These previously owned vehicles are offered with limited warranties to back them up.

Service

Q: What kinds of services are available at Groove?

A: We are happy to provide a full array of vehicle repair services, as well as routine vehicle maintenance. Our technicians can assist with everything from oil changes and brake replacements to tire rotations and transmission flushes.

Q: Do you offer express service appointments?

A: Yes. We are proud to offer express service appointments for most routine maintenance needs. These appointments are designed to be as convenient and as timely as possible.

Finance

Q: What are my options for financing a vehicle?

A: Come meet with us in our Finance Center to receive personalized quotes and individualized payment plans, as well as lease options.

Q: I’m coming to trade in my old vehicle — What should I bring with me?

A: Bring all car keys, your driver’s license, vehicle registration, and the vehicle title. If you have a loan, bring information about your payment history.

Dealership

Q: What are the advantages to buying from Groove?

A: We are passionate about making the car buying process as easy and enjoyable as possible. We promise pre-discounted pricing, timely transactions, and no-questions refunds. We are also proud of our Clear Way program, offering complete and transparent financial information about each transaction to help customers make fully informed decisions.